Effective Date: 01-01-2025

Khetiox Agritech & Services Private Limited, a private limited company incorporated under the Companies Act, 2013, having its registered address at No. #333, Katani Gaon, Thelamara, Sonitpur, Assam, 784149 (hereinafter referred to as “We”, “Us”, or “Our” or “Company”, which expression shall mean and include its affiliates, successors and assigns) is the owner and proprietor of the website https://Khetiox.in/ and mobile application ‘Khetiox’ (“Site”).

This Privacy Policy ("Policy") is a legal agreement between you ("You" or "Your," "User") and Khetiox ("Company," "We," "Us," "Our"). It outlines how we collect, use, store, and share your information when you use our website at https://Khetiox.in/ or our mobile app (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to the terms of this Policy.

1. Applicability

This Policy governs the collection, use, and disclosure of Personal Information and Sensitive Personal Information provided by you while using the Platform. It also covers how we process such information in relation to your use of the Platform. For terms not defined in this Policy, refer to our Terms and Conditions at https://Khetiox.in/terms-and-conditions/.

2. Definitions

  • Personal Information: Any information that identifies or could identify a natural person, including but not limited to name, address, date of birth, identification numbers, etc.
  • Sensitive Personal Information: Includes information such as passwords, health conditions, biometric data, financial details, and other data deemed sensitive.
  • User Information: Collectively refers to your Personal Information and Sensitive Personal Information.

3. Information We Collect

  1. Information You Provide: This includes information you provide directly, such as when creating an account, using our services, participating in surveys, or engaging in online discussions. Examples include your name, email address, phone number, and other personal details.
  2. Automatically Collected Information: We may collect data such as IP addresses, browser types, location data, and usage details through cookies and similar technologies.
  3. Payment Information: Details related to transactions and payment methods used on the Platform.
  4. Usage Information: Information about how you interact with the Platform, including pages visited and actions taken.
  5. Partner Information: Data shared with us by third-party vendors to enhance your experience with our services.

4. Phone Number Collection

  • Data Collection: We collect phone numbers for account verification and user identification with your explicit consent.
  • Data Sharing: Phone numbers are not shared with third parties except as necessary for providing customer support or with your consent.
  • Data Usage: Phone numbers are used for account verification, security, and service provision.

5. How We Use Your Information

  • Service Provision: To provide and manage our services and improve user experience.
  • Communication: To send updates, promotions, and information about new services.
  • Analysis: To analyze user behavior and improve our offerings.
  • Sharing: We may share information with affiliates and partners for service-related purposes but do not sell or trade your information.

6. Access and Control

  • Access: You can access and review your information by logging into your account or contacting us at legal@Khetiox.in.
  • Updates: You may request to update or correct your information by emailing us.
  • Retention: We retain information only as long as necessary for its intended purpose.

7. Security and Storage

  • Security Measures: We implement reasonable security practices to protect your information but cannot guarantee absolute security.
  • Data Transfer: Information may be stored or processed in locations inside or outside of India. We take steps to ensure it is handled securely.

8. Confidentiality

  • Responsibility: You are responsible for keeping your account password confidential.
  • Disclosure: We may disclose information as required by law or in response to legal requests.

9. Social Features

  • Sharing: Information shared through social features is visible to other users and is beyond our control.

10. Use of Information

  • Restrictions: You may only use the Platform for lawful purposes and are prohibited from misusing or reproducing any materials.

11. Indemnity

  • Responsibility: You agree to indemnify us against any claims or damages arising from your violation of this Policy.

12. Governing Law and Dispute Resolution

  • Jurisdiction: This Policy is governed by Indian law, and disputes will be subject to the exclusive jurisdiction of courts in Bengaluru, India.

Grievance Officer: For concerns, contact:

Khetiox Agritech & Services Private Limited

CIN: U72900AS2022PTC023706

    • Name: Manab Nath
    • Email: manab@khetiox.in
    • Regd Office : #333, Katani Gaon, Thelamara, Sonitpur, Assam, 784149

13. Undertaking

  • Legal Capacity: You confirm you are legally capable of entering into a contract. Users under 18 must have parental consent.

14. Force Majeure

  • Liability: We are not liable for delays or non-performance due to events beyond our control, including natural disasters or legal changes.

15. Log Files

  • Data Collection: We use log files to track site usage and trends. This data is not linked to personally identifiable information.

16. Cookies and Web Beacons

  • Usage: We use cookies to enhance user experience. You can disable cookies through your browser settings.

17. Advertising Partners

  • Third-Party Cookies: Advertisers may use cookies, but we do not control these.

18. Third-Party Privacy Policies

  • Scope: Our Policy does not apply to third-party sites. Review their policies for more information.

19. Consent to Transfer

  • International Transfers: By using the Platform, you consent to the transfer and processing of your information as per Indian laws.

20. Waiver

  • Rights: A delay or failure to exercise any right under this Policy does not constitute a waiver of such rights.